Shipping & Returns

Shipping Information

• Most USA-based orders are shipped directly from our warehouses within 24-48 hours for your convenience and maximum efficiency.
• Your product should arrive within 3 - 7 Business Days.
• All International (non-USA) orders incur a $25 shipping charge, are shipped via standard US Mail, and may take 2-3 weeks to arrive.

Returns

We want you to be 100% satisfied with your purchase and we stand behind all of the products that we sell. If for any reason you are not completely satisfied, you can choose between a full refund (minus any shipping charges) or a replacement product.

Here are some important guidelines regarding our return policy:

• All returns must be sent back within 30 days of purchase and must be in new condition and in their original packaging. 
• All returns require an authorization, which can be obtained by emailing us at support@bosskitch.com.
• Shipping fees are the responsibility of the customer.
• Please do not send back your product before you have received an authorization.

Shipping Address for Returns: